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Receptionist |
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Reception – Yeovil |
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- Customer service and/or Reception experience, ideally within a Professional Services environment.
- Good standard of inter-personal and communication skills, especially in the context of client care.
- Good administration, typing and IT skills
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Key Accountabilities
- Assisting with the smooth running of the front office, ensuring that office administration procedures are carried out efficiently and effectively.
- The effective processing of all incoming telephone calls including the conveying of messages, in line with standards set out in the Client Care section of the Office Manual.
- Dealing with visitors to the reception area, both new and existing clients.
- Processing clients’ credit card payments
- Maintaining the reception area, meeting rooms and public areas.
- Coordinating meeting room bookings.
- Assisting with client and external guest refreshments.
- Assisting with compilation of marketing material (eg. mailshots)
- Liaising closely with the Facilities Team regarding supplies and maintenance of the building.
- To ensure the confidentiality and security of the company’s and clients’ documentation and information.
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- Ability to multitask
- Flexible
- Ability to cope under pressure
- Attention to detail
- Courteous
- Team Worker
- Good Communication
- Confident interpersonal skills
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